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Focusing on the interaction between consultant and client, this volume explains how to achieve the healthy relationship so essential to effective consultation. Whether the adviser is a therapist, social worker, manager or friend, the relationship can be difficult to understand and manage.
- Sales Rank: #95419 in Books
- Brand: Schein, Edgar H.
- Published on: 1998-08-22
- Ingredients: Example Ingredients
- Original language: English
- Number of items: 1
- Dimensions: 8.10" h x .80" w x 5.30" l, .66 pounds
- Binding: Paperback
- 256 pages
About the Author
Edgar H. Schein is the Sloan Fellows Professor of Management Emeritus and Senior Lecturer at MIT's Sloan School of Management. He started his education at the University of Chicago, received his B.A. and M.A. from Stanford University, and earned his Ph.D. in social psychology at Harvard University in 1952. Dr. Schein has published several books, including Process Consultation, Volume I: Its Role in Organization Development (1922, 2nd edition 1988), Career Dynamics (1978), Organizational Psychology (1980), Organizational Culture and Leadership (1985 2nd edition 1992), Career Anchors: Discovering your Real Values (1985) and Process Consultation, Volume II: Lessons for Managers and Consultants (1987), as well as numerous journal articles. He is a Fellow of the Academy of Management and the American Psychological Association, he has been a management and organization development consultant to many corporations and government agencies in the United States and abroad.
Most helpful customer reviews
24 of 24 people found the following review helpful.
Process Consultation Revisited
By smartnurse123
A very helpful book in explaining the concept of process consultation. This is one of the course texts for a nursing consulting course that I am currently taking. The author, a social psychologist, describes the differences between process consultation and 2 other models that are commonly used in consultation known as the Expertise Model and the Doctor-Patient Model. There are 10 principles that describe the essence of PC, according to Schein: Always try to be helpful, always stay in touch with the current reality, access your ignorance, everything you do is an intervention, it is the client who owns the problem and the solution, go with the flow, timing is crucial, be constructively opportunistic with confrontive interventions, everything is a source of data and when in doubt share the problem. The book describes all of this and more with excellent case studies.
16 of 20 people found the following review helpful.
A "Must Read" for Managers & Consultants!
By Michael A. Beitler
This is the best book on "helping" I have ever read. I use it constantly in my work as an organizational change consultant.
I highly recommend Edgar Schein's work to every manager and consultant I meet. Schein's work is amazingly insightful.
Buy this one today!
Dr. Michael Beitler
Author of "Strategic Organizational Change"
3 of 3 people found the following review helpful.
An amazing way of looking at the consultative relationship.
By Lola
This is the mandatory textbook for my Collaborative Learning Class at DePaul University. While it is mandatory, I would read this book independent of the class. Schein gives you a whole new way of looking at the consultative relationship. His method fosters better results for both the consultant and the client. A must read!
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